Birdeye
Sales Tools
Birdeye is a reputation management platform enabling businesses to monitor, request, and respond to online reviews across multiple platforms. It delivers value by monitoring reviews across 200+ sites automatically, requesting reviews from customers via automated campaigns, responding to reviews from centralized dashboard, analyzing sentiment and trends with AI insights, and improving local SEO wit
Popular Workflows with Birdeye
Automated Review Generation
Customer completes service → Automated email/SMS request → Customer leaves review → Alert team → Respond from unified inbox
Multi-Location Reputation Management
Monitor 200+ platforms → Unified inbox for all locations → Sentiment analysis → Competitive benchmarking → Improve local SEO
How does Birdeye help?
- reputation management
- review management
- online reviews
- customer feedback
Pricing
Who is Birdeye for?
Is Birdeye easy to use?
Links
Visit WebsiteEverything You Need to Know About Birdeye
Complete guide to features, pricing, integrations, and implementation
Overview
- Reputation Management
- Review Management
- Online Reviews
- Customer Feedback
- Local SEO
- Sentiment Analysis
- Review Generation
- Multi-Location Management
What is Birdeye
Birdeye is a reputation management platform designed for businesses and multi-location companies who want to monitor and improve online reputation. It provides review monitoring tracking reviews across 200+ platforms (Google, Facebook, Yelp, industry sites), review requests automating campaigns via email, SMS to generate reviews, unified inbox responding to all reviews from one dashboard, sentiment analysis using AI to extract insights from feedback, and local SEO optimization improving rankings with review generation. People use Birdeye because centralized management saves hours of manual work, automated requests increase review volume by 300-500%, and costs $299-999/mo improving reputation.
Birdeye shines in multi-location businesses managing reputation at scale, service businesses generating customer reviews, local businesses improving SEO, and franchises standardizing review management. Businesses see results fast, often increasing review volume by 300-500% and improving average rating by 0.5-1.0 stars.
Ideal Customer Profile
Birdeye is recommended for businesses and multi-location companies who want to monitor, generate, and manage online reviews at scale.
Company Size:
- SMBs
- Mid-Market
- Enterprise
Key Features
- Review monitoring tracking reviews across 200+ platforms automatically
- Review requests automating campaigns via email and SMS to generate reviews
- Unified inbox responding to all reviews from centralized dashboard
- Sentiment analysis using AI to extract insights from customer feedback
- Local SEO optimization improving rankings with review generation
- Multi-location management handling reputation across locations at scale
Best Use Case For Birdeye
Birdeye is a reputation management platform designed for monitoring and generating online reviews. It provides review monitoring, review requests, unified inbox, sentiment analysis, local SEO optimization, and multi-location management. People use Birdeye because automated requests increase review volume by 300-500% and costs $299-999/mo.
Birdeye shines in multi-location businesses managing at scale, service businesses generating reviews, local businesses improving SEO, and franchises standardizing management. Businesses increase review volume by 300-500%, improving rating by 0.5-1.0 stars.
Pricing
Birdeye offers subscription plans starting at $299/month for Starter with basic features, scaling to $999/month for Enterprise with advanced capabilities and unlimited locations. All plans include review monitoring, requests, unified inbox. 14-day free trial available.
Starting Price: $299/month Trial: Available, 14 days of trial
Starter
$299 Per Month
1-3 locations, review monitoring, review requests, unified inbox, sentiment analysis, email support
Growth
$599 Per Month
Up to 10 locations, all Starter features, competitive benchmarking, advanced analytics, API access, priority support
Enterprise
$999 Per Month
Unlimited locations, all Growth features, white-label options, dedicated CSM, custom integrations, SLA
What are Birdeye alternatives?
How simple is Birdeye setup?
Complexity: Intermediate
Birdeye's implementation begins with account creation and first review monitoring within 1 day. For full deployment, expect 1-2 weeks to create account and add locations, connect review platforms (Google, Facebook, Yelp), configure review request campaigns, set up unified inbox and response workflows, train team on review management, establish monitoring alerts, and launch automated review generation.
Frequently Asked Questions
How to use Birdeye?
Create account, add locations, connect review platforms (Google, Facebook, Yelp), configure automated review request campaigns, monitor incoming reviews from unified inbox, respond to reviews promptly, analyze sentiment and trends, use insights to improve service, track rating improvements, optimize local SEO with reviews.
How much is Birdeye?
Birdeye offers plans from $299 to $999/month based on location count (1-3 to unlimited), features (basic vs competitive benchmarking, white-label, API access), and support level, with all plans including review monitoring and requests.
Why choose Birdeye?
Increase review volume by 300-500% with automated requests, improve average rating by 0.5-1.0 stars responding promptly, manage reputation at $299-999/mo across 200+ platforms, save hours with unified inbox for all reviews, boost local SEO rankings with review generation, analyze sentiment with AI extracting insights.
How does Birdeye work?
Birdeye provides reputation management platform, monitors reviews across 200+ platforms automatically, sends automated review requests via email and SMS, provides unified inbox for responding to all reviews, uses AI to analyze sentiment and trends, improves local SEO with review generation, manages multi-location reputation at scale, then delivers centralized review management.
Is Birdeye free?
Birdeye offers a 14-day free trial with access to review monitoring, requests, and unified inbox but no permanent free tier. Plans start at $299/month.
How does Birdeye help?
- Increase review volume by 300-500% with automated requests
- Improve average rating by 0.5-1.0 stars responding promptly
- Manage reputation at $299-999/mo across 200+ platforms
- Save hours with unified inbox for all reviews
- Boost local SEO rankings with review generation
- Analyze sentiment with AI extracting customer insights
Links
Visit Website: https://birdeye.com
Pricing Summary
From: $299/month Trial: Available, 14 days of trial
Who is Birdeye for?
- SMBs
- Mid-Market
- Enterprise
Is Birdeye easy to use?
Complexity: Intermediate
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