Privacy Policy

1. Information We Collect

We collect information you provide directly to us when using GTM Labz services:

• Contact information (name, email address, company name)
• Service preferences and inquiry details
• Communication records from consultations and service delivery
• Usage data for service improvement and analytics
• Technical information (IP address, browser type, device information)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our GTM automation services
• Respond to your inquiries and provide customer support
• Send you service-related updates, newsletters, and marketing communications (with your consent)
• Analyze usage patterns and optimize our website and services
• Protect against fraud, abuse, and security threats
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who help us provide our services (email delivery, analytics, calendar scheduling)
• Business Partners: With your explicit consent for specific integrations or services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (HTTPS/TLS)
• Secure storage of sensitive information
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior (via Google Analytics)
• Improve our services and user experience
• Provide personalized content and recommendations

You can control cookies through your browser settings. Note that disabling cookies may limit some functionality.

6. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Restriction: Request restriction of processing of your information
• Portability: Request transfer of your information to another service
• Objection: Object to processing of your information for certain purposes
• Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at hello@gtmlabz.io.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Children's Privacy

Our services are intended for businesses and professionals. We do not knowingly collect information from individuals under 18 years of age. If we become aware of such collection, we will promptly delete the information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: