Qualified

Overview

• Pipeline Cloud
• Conversational ABM
• AI SDR Agent
• Salesforce-Native
• Website Engagement
• Lead Qualification
• Account-Based Marketing
• Revenue Intelligence

Qualified is a Pipeline Cloud platform designed for enterprise B2B revenue teams using Salesforce, large organizations with 50+ sales reps, and ABM-focused companies running account-based campaigns. It provides Piper AI SDR agent with autonomous thinking and reasoning to dynamically strategize the most effective way to convert inbound buyers into pipeline working around-the-clock, Qualified Signals identifying in-market accounts from first-party buyer intent data with AI-driven insights prioritizing accounts showing high buying signals, conversational ABM with personalized chatbot flows for target accounts combined with human-led live conversations and instant video engagement, native Salesforce integration built on Salesforce Platform with bidirectional sync to leads, contacts, opportunities, and campaigns eliminating data silos, Qualified for Outbound combining account-based buyer intent with sales engagement workflows helping sellers prioritize prospects, and multichannel engagement across website and email with Piper synthesizing all GTM data in real-time. People use Qualified because it's built natively on Salesforce Platform (not bolt-on integration), Piper AI SDR qualifies leads 24/7 without human SDR costs, and conversational ABM converts target accounts at higher rates than forms, though it requires $40K-95K/year enterprise pricing (Premier $40K-68K for 25 users negotiable to ~$40K at 50th percentile, Enterprise adds $27.5K premium), only supports Salesforce customers (no HubSpot or multi-CRM), and demands 4-8 weeks implementation with Salesforce admin resources.

Qualified shines in enterprise pipeline generation for Salesforce customers with Piper AI automating inbound qualification, ABM campaigns for target accounts with personalized experiences and instant human engagement, Salesforce-native deployments requiring zero-integration complexity, and account-based buyer intent identification with Qualified Signals prioritizing in-market accounts. Large organizations see value with 24/7 AI SDR coverage, higher meeting booking rates from instant engagement, and unified Salesforce data without tool sprawl, though SMBs under 20 reps find it prohibitively expensive at $40K+ with Intercom offering similar features at $39/seat. It fits smoothly into Salesforce + 6sense + Demandbase tech stacks and enterprise companies with complex sales cycles. Qualified is not designed for non-Salesforce customers, SMBs with limited budgets, or organizations using HubSpot or multi-CRM but focuses on enterprise Salesforce revenue teams exclusively.

Qualified is built for:

• Salesforce-Native Teams: Exclusive Salesforce customers requiring Pipeline Cloud
• Enterprise Revenue Organizations: 50+ reps with $50M+ ARR and complex sales cycles
• ABM-Focused Companies: Account-based marketing campaigns for target accounts
• High-Touch Sales Teams: Human-led conversations supported by AI for enterprise deals
• Pipeline-Obsessed Leaders: Revenue teams measured on inbound pipeline contribution

Company Size:

• Enterprise only (typically $50M+ ARR, Salesforce required)

For $1-15M ARR teams, Qualified is massive overkill at $40K-95K/year and requires Salesforce. Here's what works better:

Intercom ($39/seat vs $40K+ Qualified)

• Multi-CRM support with HubSpot, Salesforce, and standalone
• Fin AI chatbot handling qualification automatically
• Omnichannel support (email, chat, SMS, social)
• Setup in 1-2 weeks vs 4-8 weeks for Qualified
• Best for: SMB teams 5-30 people needing conversational marketing without Salesforce lock-in

Drift ($2,500/mo base vs $3,500/mo Qualified)

• SalesLoft integration for revenue orchestration platform
• Playbooks visual builder for conversational flows
• Multi-CRM support (Salesforce, HubSpot)
• Setup in 3-4 weeks (still enterprise but more flexible)
• Best for: SalesLoft customers or teams not locked to Salesforce exclusively

Chili Piper ($150-550/mo platform fee vs $40K/year Qualified)

• Inbound routing with instant meeting booking
• Works with any CRM (Salesforce, HubSpot, Pipedrive)
• 3X faster lead conversion with round-robin distribution
• Setup in 1-2 weeks with simple integration
• Best for: SMB teams 10-50 reps wanting instant routing without AI SDR complexity

Bottom Line: Unless you're Salesforce-exclusive enterprise with $50M+ ARR and 50+ reps requiring AI SDR and conversational ABM at $40K+ annual budget, choose Intercom ($39/seat) for full-featured conversational marketing or Chili Piper ($150-550/mo) for instant meeting booking - you'll get 60-80% of functionality at 1/10th-1/100th the cost without Salesforce lock-in.

• Piper AI SDR agent qualifying and converting inbound visitors 24/7
• Qualified Signals identifying in-market accounts with AI-driven insights
• Conversational ABM with personalized chatbot flows for target accounts
• Native Salesforce integration built on Salesforce Platform
• Human-led conversations with instant video engagement
• Multichannel engagement across website and email

Qualified pricing is custom enterprise exclusively for Salesforce customers with three editions: Premier ($40K-68K/year for 25 users, negotiable to ~$40K at 50th percentile with 18-53% discounts typical), Enterprise (adds $27.5K premium annually for ~$68K-95K total with advanced features), and custom Piper AI SDR Agent plan (pricing undisclosed, add-on to Premier or Enterprise). Total first-year cost for 25-user team typically $40K-70K including Premier base license, implementation services ($5K-15K), and Salesforce admin resources. Pricing scales with user count, Piper AI usage, and feature requirements. Annual contracts required with demo available through sales team. Free trial not offered but POC (proof of concept) available for qualified enterprise Salesforce customers. Post-Series B funding, Qualified positioned as enterprise-only platform with Salesforce-exclusive integration requiring minimum commitments.

Starting Price: $40,000/year (Premier, 25 users) Trial: Demo available, POC for qualified prospects

Premier

$40,000-68,000 Per Year (25 users)

It includes:

• Piper AI SDR (basic)
• Qualified Signals
• Conversational chatbots
• Native Salesforce integration
• Website engagement tracking
• Meeting booking
• Real-time alerts
• Standard support

Enterprise

$68,000-95,000 Per Year (adds $27.5K premium)

It includes:

• All Premier features
• Advanced Piper AI capabilities
• Conversational ABM personalization
• Qualified for Outbound
• Custom Salesforce workflows
• Enhanced Signals
• Priority support
• Dedicated success manager

Custom (Piper AI SDR Add-On)

Custom Pricing

It includes:

• All Enterprise features
• Full Piper AI SDR autonomy
• Multichannel engagement (website + email)
• Advanced AI reasoning
• Custom training on GTM data
• API access
• Advanced security
• SLAs

Complexity: Advanced

Qualified implementation requires advanced Salesforce admin resources and 4-8 weeks minimum for enterprise deployments. Full deployment includes install Qualified app from Salesforce AppExchange and configure permissions (3-5 days), map Salesforce lead, contact, opportunity, and campaign fields for bidirectional sync (1-2 weeks), configure Piper AI SDR with qualification criteria and routing logic based on Salesforce data (1-2 weeks), build conversational ABM playbooks with personalized experiences for target accounts (1-2 weeks), integrate Qualified Signals with third-party intent data sources (6sense, Demandbase) if applicable (1 week), set up Qualified for Outbound workflows connecting buyer intent to sales engagement (1 week), establish rep availability for instant meetings and live video engagement (3-5 days), and train revenue teams on Piper management, Signals interpretation, and conversational ABM best practices (1-2 weeks). Most organizations engage Qualified professional services and Salesforce consultants for implementation assistance with ongoing admin support for optimization.

• Qualify inbound leads 24/7 with Piper AI SDR agent using Salesforce criteria
• Identify in-market accounts with Qualified Signals from first-party buyer intent
• Book meetings instantly on website with conversational ABM and live video
• Eliminate data silos with native Salesforce Platform integration
• Personalize target account experiences with ABM playbooks and AI personalization
• Generate pipeline from website visitors without human SDR costs

Visit Website: https://www.qualified.com

Social:

• LinkedIn: https://www.linkedin.com/company/qualified-com/
• Twitter: https://twitter.com/qualified

From: $40,000/year (Premier, 25 users) Trial: Demo available, POC for qualified prospects

• Enterprise (Salesforce-exclusive, $50M+ ARR)

Complexity: Advanced (4-8 weeks implementation with Salesforce admin)

• Intercom - Best for multi-CRM ($39/seat)
• Drift - SalesLoft integration ($2.5K/mo)
• Chili Piper - Instant routing ($150-550/mo)
• Warmly - Mid-market revenue orchestration
• Conversica - AI sales assistants

Sources:

• Qualified Pricing 2025 | G2
• Qualified Software Pricing | Vendr
• Piper AI SDR Features | JustCall
• Introducing Pipeline Cloud | Qualified
• Qualified Unveils Piper 2025 | Qualified Newsroom
• 10 Best Drift Alternatives | Warmly
• Drift vs Intercom Comparison | eesel AI