Chili Piper

Overview

• Inbound Routing
• Meeting Scheduling
• Lead Qualification
• Revenue Operations
• Sales Acceleration
• Calendar Automation
• SDR Tools
• Demand Conversion

Chili Piper is an inbound routing and scheduling platform designed for B2B revenue teams, sales development organizations with 10-50 reps, and high-velocity sales teams managing inbound form fills. It provides Instant Booker for one-click meeting scheduling that converts form fills into booked meetings in <60 seconds eliminating back-and-forth, intelligent round-robin routing that distributes leads to available reps based on geography, territory, deal size, or product interest with automatic handling of vacations and cancellations, real-time lead qualification that assesses form submissions and routes high-intent leads instantly to appropriate sales reps, Handoff product for SDR-to-AE meeting coordination that checks AE calendars in real-time and books qualified meetings immediately, Concierge for qualifying and routing inbound leads with custom logic, and CRM integration syncing all meeting data to Salesforce, HubSpot with routing rules pulling from CRM fields. People use Chili Piper because it's purpose-built for revenue teams prioritizing speed-to-lead (not generic scheduling), eliminates scheduling friction with instant booking vs days of email back-and-forth, and provides sophisticated routing Calendly can't match, though it requires $150-1,000/mo platform fees plus per-user costs, modular pricing for multiple products adds complexity, and setup takes 2-3 weeks for routing rules.

Chili Piper shines in high-velocity inbound conversion where seconds matter, SDR-to-AE handoff coordination eliminating scheduling friction, enterprise lead routing for teams managing complex territory/product assignments, and real-time qualification for high-intent form submissions. Revenue teams see value with 3X faster lead conversion from instant routing, 80% reduction in no-shows from intelligent rep matching, and automated CRM sync eliminating manual data entry, though individuals and small teams under 5 reps find pricing overkill with Calendly offering simpler scheduling at $8-16/user without platform fees. It fits smoothly into revenue tech stacks by integrating with Salesforce, HubSpot, Marketo, Drift, Zoom, MS Teams, and 70+ business applications. Chili Piper is not designed for individual contributors, freelancers, or basic scheduling needs but focuses exclusively on B2B revenue team inbound conversion.

Chili Piper is built for:

• Revenue Teams: 10-50 reps managing inbound form fills requiring instant routing
• Sales Development Organizations: SDR teams needing AE handoff coordination
• High-Velocity Sales: Teams where speed-to-lead impacts conversion rates significantly
• Enterprise Marketing: 1,000+ inbound leads/month requiring intelligent qualification and routing
• B2B SaaS Companies: Product-led growth teams converting trial signups to sales conversations

Company Size:

• SMB to Mid-Market (10-50 reps typically)

• Instant Booker for one-click meeting scheduling (<60 seconds)
• Intelligent round-robin routing by geography, deal size, product
• Real-time lead qualification with custom routing logic
• Handoff product for SDR-to-AE meeting coordination
• Automatic time zone adjustment and calendar sync
• CRM integration syncing meeting data to Salesforce/HubSpot

Chili Piper uses modular pricing with per-user costs plus platform fees based on monthly lead volume. Products priced separately: Instant Booker (ChiliCal Teams) at $15/user/month, Concierge/Handoff/Chat at $30/user/month each. Platform fees tiered by leads: up to 100 leads $150/month, 101-1,000 leads $400/month, 1,000+ leads $1,000/month. Bundled discounts available when purchasing multiple products (2 products $25 each, 3 products $20 each, 4+ products $18 each). Total cost for 10-user team with Concierge: $150-400 platform fee + $300/month users = $450-700/month. Annual plans required, monthly plans significantly more expensive. 14-day free trial available. Pricing is fixed with no negotiated discounts.

Starting Price: $150/month platform + $15-30/user Trial: 14 days free

Instant Booker (ChiliCal Teams)

$15 Per User, Per Month

It includes:

• One-click meeting scheduling
• Calendar sync (Google/Outlook)
• Basic routing rules
• Booking link embeds
• Time zone adjustment
• Email notifications
• Platform fee: $150-1,000/mo

Concierge (Most Popular)

$30 Per User, Per Month

It includes:

• All Instant Booker features
• Advanced lead qualification
• Custom routing logic
• Round-robin distribution
• Territory-based routing
• Product interest routing
• CRM integration
• Platform fee: $150-1,000/mo

Handoff

$30 Per User, Per Month

It includes:

• SDR-to-AE handoff coordination
• Real-time AE calendar check
• Instant meeting booking
• No-show reduction (80%)
• Meeting prep automation
• CRM sync
• Platform fee: $150-1,000/mo

Full Platform Bundle

$18-30 Per User, Per Month (4+ products)

It includes:

• Concierge + Handoff + Chat + Distro
• Bundled discount pricing
• All routing features
• Full qualification logic
• Enterprise integrations
• Priority support
• Platform fee: $150-1,000/mo

Complexity: Intermediate

Chili Piper implementation requires intermediate sales operations knowledge and 2-3 weeks for routing rule configuration. Setup includes connect calendars (Google/Outlook) and CRM (Salesforce/HubSpot) with field mapping (3-5 days), design routing logic by geography, territory, deal size, or product interest (1-2 weeks), configure round-robin distribution with vacation/availability handling (3-5 days), set up Instant Booker for form embeds and landing pages (2-3 days), establish Handoff workflows for SDR-to-AE coordination if applicable (1 week), train sales team on booking links and Handoff usage (1 week), and test routing rules with dummy leads ensuring proper assignment (2-3 days). Most teams complete setup in 2-3 weeks though complex territory routing may require 4 weeks. Chili Piper provides onboarding support and CSM assistance.

• Convert inbound form fills into booked meetings in <60 seconds with Instant Booker
• Route leads to available reps with intelligent round-robin by geography/territory/product
• Qualify high-intent leads in real-time with custom routing logic and CRM data
• Coordinate SDR-to-AE handoffs eliminating scheduling back-and-forth (80% no-show reduction)
• Sync all meeting data to Salesforce/HubSpot automatically with routing intelligence
• Scale inbound conversion for revenue teams managing 100-1,000+ leads/month

Visit Website: https://chilipiper.com

Social:

• LinkedIn: https://www.linkedin.com/company/chilipiper/
• Twitter: https://twitter.com/chilipiper

From: $150/month platform + $15-30/user Trial: 14 days free

• SMB (10-30 reps)
• Mid-Market (30-100 reps)

Complexity: Intermediate

• Calendly - Best for simple scheduling (FREE-$16/user)
• SavvyCal - Modern scheduling UX ($12/user)
• RevenueHero - Inbound routing alternative ($400/mo)
• Cal.com - Open-source scheduling (FREE)
• HubSpot Meetings - FREE with HubSpot CRM

Sources:

• Chili Piper Pricing 2025 | Official
• Chili Piper Pricing Breakdown | Vendr
• Chili Piper vs Calendly Comparison | Koalendar
• Calendly vs Chili Piper Guide | MeetErgo
• Chili Piper Reviews 2025 | G2
• RevenueHero vs Chili Piper | RevenueHero