Jeeva

Overview

• AI Customer Service
• AI Agents
• Customer Support Automation
• Lead Qualification
• Conversational AI
• Chatbot
• Support Automation
• AI Assistant

Jeeva is an AI customer service platform designed for customer-facing teams, support managers, and SMB companies who need to scale customer interactions without proportionally increasing headcount. It provides conversational AI trained on your knowledge base and FAQs, lead qualification bot asking discovery questions before routing to sales, omnichannel support across website chat, email, and messaging apps, integration with helpdesk systems (Zendesk, Intercom, Freshdesk), and analytics tracking conversation quality and resolution rates. People use Jeeva because it handles repetitive customer questions automatically, qualifies inbound leads 24/7, and provides instant responses improving customer satisfaction while reducing support costs.

Jeeva shines in SMB SaaS companies handling 100-500+ support tickets monthly, sales teams qualifying inbound leads after hours, and organizations wanting to deflect 40-60% of tier-1 support questions. Teams see results fast, often deflecting 50% of support volume within first month and qualifying 20-30 additional leads per month through 24/7 availability. It fits smoothly into your tech stack by integrating with Zendesk, Intercom, Salesforce, HubSpot, and Slack for unified customer communication. Jeeva is not designed for complex technical support requiring human expertise but focuses on automated tier-1 support and lead qualification efficiently.

Jeeva is recommended for customer support teams, sales operations, and SMB companies who want to automate tier-1 support, qualify inbound leads 24/7, and scale customer interactions without increasing headcount.

Company Size:

• SMBs
• Mid-Market

• Conversational AI trained on knowledge base and FAQs
• 24/7 automated lead qualification with discovery questions
• Omnichannel support (website chat, email, messaging apps)
• Integration with Zendesk, Intercom, Freshdesk, Salesforce
• Analytics tracking resolution rates and conversation quality
• Escalation to human agents for complex issues

Jeeva is an AI customer service platform designed for customer-facing teams who need to scale interactions without increasing headcount. It provides conversational AI trained on your knowledge base, lead qualification bot, omnichannel support, helpdesk integration, and analytics. People use Jeeva because it handles repetitive questions automatically and qualifies inbound leads 24/7, reducing support costs by 40-60%.

Jeeva shines in SMB SaaS handling 100-500+ tickets monthly, qualifying inbound leads after hours, and deflecting 40-60% tier-1 questions. Teams see results fast, often deflecting 50% support volume and qualifying 20-30 additional leads per month.

Jeeva offers subscription plans starting at $199/month for the Starter plan with basic AI support and 500 conversations, scaling up to $599/month for Professional with advanced features and 2,500 conversations. All plans include conversational AI, lead qualification, omnichannel support, and basic integrations. Higher tiers add more conversation capacity, advanced AI training, and dedicated support. 14-day free trial available.

Starting Price: $199/month Trial: Available, 14 days of trial

Starter

$199 Per Month

It includes:

• 500 conversations/month
• AI trained on knowledge base
• Website chat widget
• Email support automation
• Basic helpdesk integration
• Email support

Growth

$399 Per Month

It includes:

• 1,500 conversations/month
• All Starter features
• Lead qualification bot
• Omnichannel (chat, email, messaging)
• CRM integration (Salesforce, HubSpot)
• Priority support

Professional

$599 Per Month

It includes:

• 2,500 conversations/month
• All Growth features
• Advanced AI training
• Custom integrations
• Analytics dashboard
• Dedicated support

Enterprise

Contact Sales

It includes:

• Unlimited conversations
• White-label options
• Custom AI training
• Advanced security
• API access
• Account management

Complexity: Beginner

Jeeva's implementation begins with quick account creation, knowledge base upload, and chat widget installation within 2-3 hours for basic automated responses. For full deployment with lead qualification and omnichannel support, expect 1-2 weeks to train AI on FAQs, configure lead qualification logic, integrate with helpdesk and CRM, test conversation quality, and optimize escalation workflows before launching 24/7 automated support.

• Handle customer inquiries 24/7 with conversational AI
• Deflect 40-60% of tier-1 support questions automatically
• Qualify inbound leads after hours with discovery questions
• Reduce support costs by 40-60% through automation
• Scale customer interactions 3-5X without more headcount
• Improve response times from hours to seconds

Visit Website: https://jeeva.ai

Social:

• LinkedIn: https://www.linkedin.com/company/jeeva-ai/
• Twitter: https://twitter.com/jeeva_ai

From: $199/month Trial: Available, 14 days of trial

• SMBs
• Mid-Market

Complexity: Beginner

• Intercom - Customer messaging
• Zendesk Chat - Live chat + automation
• Drift - Conversational marketing
• Ada - AI customer service
• Tidio - Live chat + chatbots