Fathom

Fathom

Sales Tools

Reviewed byRaphael Berrebi|GTM Automation Specialist|Jan 18, 2026
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FREE AI Meeting Assistant with Unlimited Recording

Call RecordingCustomer Success

Used in 2 workflows

Popular Workflows with Fathom

Automated Call Documentation

Join meeting → Record & transcribe → Generate AI summary → Sync to CRM automatically

< 1 minute setup
Meeting IntelligenceCRM Automation

Sales Coaching Workflow

Review call highlights → Identify objections → Coach on talk patterns → Track improvement over time

20-30 min/week
Sales CoachingPerformance Analytics
Complete Profile Guide

Everything You Need to Know About Fathom

Complete guide to features, pricing, integrations, and implementation

Overview

  • Meeting Intelligence
  • Call Recording
  • AI Transcription
  • Sales Coaching
  • CRM Automation
  • Conversation Intelligence
  • Note Taking
  • Meeting Summaries

What is Fathom

Fathom is a conversation intelligence platform designed for sales teams, customer success managers, and meeting-heavy professionals who need call recording without enterprise pricing. It automatically joins Zoom, Google Meet, and Microsoft Teams calls, records and transcribes in real-time, uses AI to generate concise summaries with action items and key moments, syncs call notes to Salesforce and HubSpot, and provides instant playback with searchable transcripts. People use Fathom because it's completely FREE for core features (unlimited recording, transcription, AI summaries), saves 30+ hours/month on meeting documentation, and provides 90% of Gong's functionality at 1/100th the cost.

Fathom shines in sales call coaching, customer success documentation, discovery call analysis, and team collaboration. Teams see results fast, often eliminating 5-10 hours per week of manual note-taking within the first week and improving call preparation by having instant access to previous conversations. It fits smoothly into your tech stack by integrating with Salesforce, HubSpot, Slack, and all major video conferencing platforms. Fathom is not designed for enterprise analytics dashboards or regulated industries requiring on-premise deployment but focuses on accessible conversation intelligence for SMB teams efficiently.

Ideal Customer Profile

Fathom is recommended for sales teams, customer success managers, and meeting professionals who want call recording, transcription, and AI summaries without enterprise pricing.

Company Size:

  • Startups
  • SMBs
  • Mid-Market

Key Features

  • Unlimited call recording for Zoom, Google Meet, Microsoft Teams
  • Real-time transcription with 95%+ accuracy in 28+ languages
  • AI-powered meeting summaries with key moments and action items
  • Automatic CRM sync to Salesforce and HubSpot
  • Searchable transcript library with highlight reels
  • Team collaboration with shareable call links and comments

Best Use Case For Fathom

Fathom is a conversation intelligence platform designed for sales teams and meeting professionals who need call recording without enterprise pricing. It automatically records and transcribes Zoom, Google Meet, and Teams calls, uses AI to generate summaries with action items, and syncs notes to CRM. People use Fathom because it's completely FREE for unlimited recording and provides 90% of Gong's features at 1/100th the cost.

Fathom shines in sales coaching, customer success documentation, and discovery call analysis. Teams eliminate 5-10 hours/week of manual note-taking within the first week and get instant access to searchable call history.

Pricing

Fathom offers a FREE plan with unlimited recording, transcription, AI summaries, and CRM sync - no credit card required. Pro plan at $19/user/month adds advanced features like custom vocabularies, transcript editing, and priority support. Enterprise plans available for teams needing advanced security and admin controls.

Starting Price: FREE (Pro at $19/user/month) Trial: FREE plan forever, no credit card

Free Plan

$0 Per User, Forever

It includes:

  • Unlimited meeting recording
  • Real-time transcription (28+ languages)
  • AI-generated summaries
  • CRM sync (Salesforce, HubSpot)
  • Slack integration
  • Searchable transcript library

Pro Plan

$19 Per User, Per Month

It includes:

  • All Free features
  • Custom vocabulary (industry terms)
  • Transcript editing
  • Advanced search filters
  • Priority support
  • Extended storage

Enterprise

Contact Sales Custom Package

It includes:

  • All Pro features
  • SSO & advanced security
  • Admin dashboard
  • Custom integrations
  • Dedicated success manager
  • SLA guarantees

What are Fathom alternatives?

Gong

Enterprise Revenue Intelligence

View | Pricing: $100K+ ACV | Trial: Demo only

Categories: Conversation Intelligence, Deal Analytics, Enterprise

Chorus (ZoomInfo)

Conversation Intelligence

View | Pricing: $50K+ ACV | Trial: Demo only

Categories: Call Recording, Sales Coaching, Enterprise

Fireflies.ai

AI Meeting Notetaker

View | Pricing: Starting at $0 (Pro $10/user/mo) | Trial: FREE plan

Categories: Meeting Notes, Transcription, CRM Sync

Otter.ai

AI Transcription Service

View | Pricing: Starting at $0 (Pro $10/user/mo) | Trial: FREE plan

Categories: Transcription, Meeting Notes, Collaboration

Avoma

AI Meeting Assistant

View | Pricing: Starting at $19/user/month | Trial: 14 days free

Categories: Meeting Intelligence, CRM Sync, Collaboration

Grain

Meeting Recorder for Remote Teams

View | Pricing: Starting at $15/user/month | Trial: 14 days free

Categories: Meeting Recording, Highlights, Collaboration

How simple is Fathom setup?

Complexity: Beginner

Fathom's implementation begins with 5-minute signup, calendar integration, and first meeting recording. For full deployment with team-wide adoption, expect 1-2 days to create account and connect calendar, install Fathom for video platforms, configure CRM sync (Salesforce/HubSpot), set up Slack notifications, and train team on using summaries and highlights effectively.

Frequently Asked Questions

How to use Fathom?

Sign up for free account, connect your calendar (Google/Outlook), Fathom automatically joins scheduled meetings, records and transcribes in real-time, generates AI summaries after each call, and syncs notes to your CRM automatically.

How much is Fathom?

Fathom is completely FREE for unlimited recording, transcription, AI summaries, and CRM sync. Pro plan at $19/user/month adds custom vocabularies, transcript editing, and priority support.

Why choose Fathom?

Get 90% of Gong's features at 1/100th the cost with FREE unlimited recording, save 30+ hours/month on meeting documentation, instantly share call highlights with team, and sync call notes to CRM without manual data entry.

How does Fathom work?

Fathom automatically joins your scheduled Zoom, Google Meet, or Teams meetings, records audio and video, transcribes speech to text with 95%+ accuracy, uses AI to generate summaries with key moments and action items, then syncs everything to your CRM and Slack.

Is Fathom free?

Yes, Fathom's core features are 100% FREE forever including unlimited recording, transcription, AI summaries, and CRM sync. No credit card required. Pro plan at $19/user adds advanced features.

How to learn Fathom?

Use Fathom's knowledge base, video tutorials on AI summaries, quick-start guide for CRM integration, Slack setup documentation, and support team for onboarding assistance.

What are Fathom alternatives?

Alternatives include Gong ($100K+ enterprise), Chorus ($50K+ enterprise), Fireflies.ai (FREE-$10/user), Otter.ai (FREE-$10/user), Avoma ($19/user), and Grain ($15/user) for meeting recording and intelligence.

What are Fathom reviews?

Fathom is rated 4.8/5 on G2 and Product Hunt, praised for being completely free, excellent transcription accuracy, simple interface, and time savings on note-taking, used by 100K+ sales and customer success professionals.

Does Fathom have an API?

Yes, Fathom offers API access for Pro and Enterprise plans with endpoints for meeting data, transcripts, summaries, and custom integrations with internal tools.

Does Fathom have a trial or a demo?

Fathom doesn't need a trial - the FREE plan includes all core features (unlimited recording, transcription, AI summaries, CRM sync) forever with no credit card required. Just sign up and start using immediately.

How does Fathom help?

  • Record unlimited sales calls, customer meetings, and internal discussions
  • Eliminate 30+ hours/month of manual note-taking and documentation
  • Generate AI summaries with action items and key moments instantly
  • Sync call notes to Salesforce and HubSpot without data entry
  • Coach sales reps by reviewing call highlights and talk patterns
  • Search entire call library by keyword, speaker, or topic

Pricing Summary

From: FREE (Pro at $19/user/month) Trial: FREE plan forever

Who is Fathom for?

  • Startups
  • SMBs
  • Mid-Market

Is Fathom easy to use?

Complexity: Beginner

  • Gong - Enterprise revenue intelligence
  • Fireflies - Meeting transcription
  • Otter.ai - AI transcription
  • Avoma - Meeting assistant
  • Grain - Meeting highlights

Ready to implement Fathom in your GTM stack?

Let our experts help you set up and optimize Fathom for maximum impact on your revenue operations.

Fathom Review for B2B SaaS | GTMLabz | GTMLabz