Convin

Convin

AI Sales Tools

Reviewed byRaphael Berrebi|GTM Automation Specialist|Jan 18, 2026
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Convin is an AI-powered call coaching platform enabling sales and support teams to improve conversation quality through automated analysis and feedback. It delivers value by recording and transcribing all sales and support calls, analyzing conversations for objections, talk time, and key moments, providing automated coaching feedback based on best practices, tracking team performance with dashboar

Sales CoachingAnalytics

Used in 2 workflows

Popular Workflows with Convin

Automated Sales Coaching

Record calls → AI analyzes objections/sentiment → Generate coaching feedback → Improve close rates 20-35%

Continuous coaching
Call CoachingPerformance Management

Quality Monitoring at Scale

Analyze 100% of calls → Track quality metrics → Identify training needs → Reduce onboarding 50%

Real-time monitoring
Quality MonitoringTeam Training
Complete Profile Guide

Everything You Need to Know About Convin

Complete guide to features, pricing, integrations, and implementation

Overview

  • Call Coaching Platform
  • Conversation Analytics
  • Sales Coaching
  • Quality Monitoring
  • Performance Management
  • Call Analysis
  • Team Training
  • AI Feedback

What is Convin

Convin is a call coaching platform designed for sales and support teams who want to improve conversation quality at scale. It provides call recording capturing all sales and support conversations, AI analysis detecting objections, sentiment, talk-time ratios, automated coaching generating feedback based on conversation patterns, performance tracking measuring team metrics and trends, and CRM integration syncing call data to Salesforce, HubSpot. People use Convin because automated coaching scales training, AI insights reveal blind spots, and costs $79-199/user/mo providing affordable optimization.

Convin shines in inside sales teams coaching reps, support teams improving quality, managers training remotely, and organizations wanting consistent feedback. Teams see results fast, often improving close rates by 20-35% and reducing onboarding time by 50%.

Ideal Customer Profile

Convin is recommended for sales and support teams who want automated call coaching and quality monitoring.

Company Size:

  • SMBs
  • Mid-Market

Key Features

  • Call recording capturing all sales and support conversations automatically
  • AI analysis detecting objections, sentiment, talk-time ratios, key moments
  • Automated coaching generating personalized feedback based on conversation patterns
  • Performance tracking measuring team metrics, trends, and improvement over time
  • Playbook creation building best-practice scripts and talk tracks
  • CRM integration syncing call recordings and outcomes to Salesforce, HubSpot

Best Use Case For Convin

Convin is a call coaching platform designed for improving conversation quality. It provides call recording, AI analysis, automated coaching, performance tracking, playbook creation, and CRM integration. People use Convin because automated feedback scales training and costs $79-199/user/mo.

Convin shines in inside sales coaching reps, support teams improving quality, managers training remotely, and organizations wanting consistent feedback. Teams improve close rates by 20-35%, reducing onboarding time by 50%.

Pricing

Convin offers subscription plans starting at $79/month per user for Professional with core features, scaling to $199/month per user for Enterprise with advanced capabilities. All plans include call recording and AI coaching. 14-day free trial available.

Starting Price: $79/month per user Trial: Available, 14 days of trial

Professional

$79 Per User, Per Month

Call recording, AI analysis, automated coaching, performance dashboards, CRM integration, email support

Business

$139 Per User, Per Month

All Professional features, custom playbooks, advanced analytics, team collaboration, priority support

Enterprise

$199 Per User, Per Month

All Business features, API access, SSO, dedicated support, white-label options

What are Convin alternatives?

How simple is Convin setup?

Complexity: Beginner

Convin's implementation begins with dialer integration and first analyzed call within 1-2 days. For full deployment, expect 1 week to connect dialer or phone system, integrate with CRM, configure call recording, set up coaching rules, create playbooks, train team on platform, and review first insights.

Frequently Asked Questions

How to use Convin?

Connect dialer or phone system, integrate with CRM, enable call recording, configure AI analysis rules, review automated coaching feedback, create playbooks with best practices, track team performance on dashboards, coach reps based on insights, iterate on playbooks.

How much is Convin?

Convin offers plans from $79 to $199/month per user based on features (basic vs custom playbooks, advanced analytics, API access), with all plans including call recording and automated coaching.

Why choose Convin?

Improve close rates by 20-35% with AI-driven coaching, reduce onboarding time by 50% at $79-199/user/mo with automated feedback, analyze all sales and support calls automatically, detect objections and sentiment in conversations, track team performance with comprehensive dashboards, integrate seamlessly with Salesforce and HubSpot.

How does Convin work?

Convin provides call coaching platform, records all sales and support conversations, analyzes calls with AI detecting patterns and moments, generates automated coaching feedback, tracks performance metrics and trends, syncs to CRM, then delivers scalable conversation coaching.

Is Convin free?

Convin offers a 14-day free trial with call recording and AI coaching but no permanent free tier. Plans start at $79/month per user.

How does Convin help?

  • Improve close rates by 20-35% with AI-driven coaching
  • Reduce onboarding time by 50% with automated feedback
  • Analyze all calls at $79-199/user/mo automatically
  • Detect objections and sentiment in conversations
  • Track team performance with comprehensive dashboards
  • Integrate seamlessly with Salesforce and HubSpot CRMs

Visit Website: https://www.convin.ai

Pricing Summary

From: $79/month per user Trial: Available, 14 days of trial

Who is Convin for?

  • SMBs
  • Mid-Market

Is Convin easy to use?

Complexity: Beginner

  • Gong - Revenue intelligence
  • Chorus - Conversation intelligence
  • Trellus - Call coaching
  • Second Nature - AI role-play
  • Wonderway - Sales coaching

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Let our experts help you set up and optimize Convin for maximum impact on your revenue operations.

Convin Review for B2B SaaS | GTMLabz | GTMLabz