Close is a CRM built specifically for inside sales teams, combining contact management, built-in calling, and email sequencing in a single platform.
How does Close help?
Pricing
Who is Close for?
Is Close easy to use?
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Visit WebsiteEverything You Need to Know About Close
Complete guide to features, pricing, integrations, and implementation
Overview
Close is a CRM built specifically for inside sales teams, combining contact management, built-in calling, and email sequencing in a single platform.
Designed for SDR teams and small to mid-sized sales organizations that want an all-in-one sales engagement tool without needing separate integrations.
Quick Facts:
- Category: CRM
- Pricing: From $49/user/month
- Free trial: Yes (14 days)
What Close Does
Close combines CRM functionality with built-in calling, email sequencing, and sales automation. It's designed to help SDR teams manage their pipeline without switching between multiple tools.
Core Features
- Built-in calling: Make calls directly from the CRM with local presence dialing and call recording
- Email sequences: Automated email campaigns with personalization and tracking
- Pipeline management: Visual pipeline with customizable stages and deal tracking
Our Take: Close is ideal for teams that want simplicity over customization. It's not the most powerful CRM, but it handles the core SDR workflow (call, email, track deals) without the complexity of Salesforce or the need for separate engagement tools like Outreach.
Key Features
Integrated Calling System
Close includes built-in VoIP calling with local presence dialing, so prospects see a local number when you call. All calls are automatically logged and recorded in the CRM.
Email Sequences & Templates
Create automated email sequences with personalization tokens and A/B testing. Track opens, clicks, and replies directly in the CRM without needing a separate email tool.
Multi-Channel Workflow Automation
Combine calling, email, and SMS in unified workflows. Set up automatic task creation based on prospect behavior (e.g., create a call task when someone opens an email 3 times).
Pricing
| Plan | Price | Includes |
|---|---|---|
| Starter | $49/user/mo | 3 email accounts, basic calling |
| Professional | $99/user/mo | Unlimited email accounts, power dialer |
| Business | $129/user/mo | Workflows, custom fields, API access |
Best value: Professional plan for growing SDR teams because it includes unlimited email accounts and the power dialer, which are essential for outbound teams.
Pros & Cons
Advantages
All-in-one platform
No need to integrate separate calling and email tools
Built for SDRs
Interface and features designed specifically for inside sales workflows
Affordable for small teams
Competitive pricing compared to CRM + engagement tool stack
Disadvantages
Limited customization
Not as flexible as Salesforce or HubSpot for complex processes
Basic reporting
Analytics and dashboards are functional but not as powerful as dedicated BI tools
Mobile app limitations
Some features only available on desktop version <!-- ============================================ --> <!-- SECTION 6: ALTERNATIVES --> <!-- Word count: 100-150 words --> <!-- ============================================ -->
Alternatives
Frequently Asked Questions
Is Close worth it?
Yes, if you're an SDR team making 50+ calls/day and want calling, email, and CRM in one tool. Not worth it if you only need basic contact management.
How much does Close cost?
Plans range from $49-129/user/month. Most teams need the $99 Professional plan for unlimited email accounts and power dialer.
What's the best Close alternative?
HubSpot if you need marketing automation, Pipedrive if you want something simpler/cheaper, or Salesforce if you need enterprise customization.
Does Close have a free trial?
Yes, 14-day free trial with no credit card required. Full access to all features during trial.
Is Close easy to use?
Yes, Close has a clean interface designed for SDRs. Setup takes 2-4 hours, and most reps are productive within a day.
Resources
Ready to Get Started with Close?
Visit the official website to explore pricing, documentation, and sign up for a free trial
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