Airtable

Airtable

operations

Reviewed byRaphael Berrebi|GTM Automation Specialist|Jan 18, 2026
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Flexible Database Platform for Custom CRM and Workflows

Sales Automation

Used in 2 workflows

Popular Workflows with Airtable

Custom Lightweight CRM

Create contacts base → Add custom fields (stage, value, owner) → Build Kanban view → Set up automations for notifications → Track deals

1-2 days setup
CRM SetupSales Operations

Lead Management Workflow

Form submission creates record → Automation assigns to rep → Status changes trigger Slack notifications → Move through pipeline stages

Real-time automation
Lead RoutingPipeline Management
Complete Profile Guide

Everything You Need to Know About Airtable

Complete guide to features, pricing, integrations, and implementation

Overview

  • Database Platform
  • No-Code Workflow
  • Custom CRM Builder
  • Spreadsheet Alternative
  • Workflow Automation
  • Collaboration Platform
  • Low-Code Database
  • Operations Management

What is Airtable

Airtable is a flexible database platform designed for startups, small businesses, and operations teams who need custom workflows, lightweight CRM, or structured data management beyond spreadsheets. It provides spreadsheet-like interface with database power enabling linked records and relationships, customizable fields (text, numbers, attachments, formulas, checkboxes, dropdowns), multiple view types (Grid, Kanban for pipelines, Calendar for scheduling, Gallery for visual content, Timeline for Gantt charts), no-code automation builder with 25,000 monthly runs (Team plan) for notifications, record updates, and integrations, collaboration features with real-time editing, comments, and @mentions, and API access plus 100+ native integrations with Slack, Zapier, and other tools. People use Airtable because it enables custom CRM creation at FREE-$20/user (vs $150+ for Salesforce), provides flexibility to build exactly the workflow needed without code, and replaces complex spreadsheets with structured, collaborative databases.

Airtable shines in custom lightweight CRM for startups, sales operations workflow management, partnership/vendor tracking, and content/project planning. Teams see results building custom systems in 1-2 days vs months for custom development, though it requires more initial setup than off-the-shelf CRMs. It fits smoothly into your tech stack by integrating with Slack, Zapier, Google Workspace, and providing API for custom connections. Airtable is not designed for enterprise sales teams needing dedicated CRM with native email/calling or high-volume databases over 125K records but focuses on flexible custom workflows efficiently.

Ideal Customer Profile

Airtable is recommended for startups, small businesses, and operations teams who need flexible database platform for custom CRM, workflows, and structured data management without code.

Company Size:

  • Startups
  • SMBs
  • Mid-Market

Key Features

  • No-code database with customizable fields and relationships
  • Multiple view types: Grid, Kanban, Calendar, Gallery, Timeline, Gantt
  • Workflow automation with 25,000 monthly runs (Team plan)
  • Real-time collaboration with comments, @mentions, and role-based permissions
  • API access and 100+ native integrations (Slack, Zapier, Google)
  • Interface Designer for building custom apps on top of databases

Best Use Case For Airtable

Airtable is a flexible database platform designed for startups and small businesses who need custom CRM or workflows without code. It combines spreadsheet simplicity with database power, offers multiple view types (Grid, Kanban, Calendar, Gallery, Timeline), enables 25,000 monthly automation runs (Team plan), and supports real-time collaboration. People use Airtable because it enables custom CRM at FREE-$20/user (vs $150+ for Salesforce) and provides flexibility to build exactly the workflow needed.

Airtable shines in custom lightweight CRM and sales operations workflows. Teams build custom systems in 1-2 days vs months for custom development.

Pricing

Airtable offers four pricing tiers: Free plan with unlimited bases, 1,000 records per base, 5 editors, and 100 automation runs; Team plan at $20/user/month (annual) with 50,000 records, 25,000 automations, and unlimited editors; Business plan at $45/user/month with 125,000 records, 100,000 automations, and advanced admin controls; and Enterprise Scale with custom pricing for 500,000+ records and 1TB storage. All plans include AI credits that reset monthly.

Starting Price: FREE (Team at $20/user/month) Trial: FREE plan forever, Team trial available

Free

$0 Per User, Forever

It includes:

  • Unlimited bases
  • 1,000 records per base
  • Up to 5 editors
  • 1 GB attachments
  • 100 automation runs
  • 250 AI credits/editor/month
  • Interface Designer
  • Mobile apps

Team

$20 Per User, Per Month (Annual)

It includes:

  • All Free features
  • 50,000 records per base
  • 20 GB storage
  • 25,000 automation runs/month
  • Timeline and Gantt views
  • Extensions marketplace
  • Standard sync integrations
  • Unlimited editors

Business

$45 Per User, Per Month (Annual)

It includes:

  • All Team features
  • 125,000 records per base
  • 100 GB storage
  • 100,000 automation runs/month
  • Two-way sync
  • Admin panel
  • SAML SSO
  • Advanced permissions

Enterprise Scale

Contact Sales Custom Package

It includes:

  • All Business features
  • 500,000+ records per base
  • 1 TB storage
  • HyperDB for performance
  • Enterprise Hub
  • Audit logs
  • On-site sync integration
  • Dedicated support

What are Airtable alternatives?

Notion

All-in-One Workspace

View | Pricing: Starting at $0-15/user/month | Trial: FREE plan

Categories: Wiki, Database, Project Management

Monday.com

Work Operating System

View | Pricing: Starting at $8-16/user/month | Trial: 14 days free

Categories: Project Management, CRM, Workflow Automation

Coda

Collaborative Workspace

View | Pricing: Starting at $0-12/user/month | Trial: FREE plan

Categories: Documents, Database, Automation

Smartsheet

Enterprise Work Management

View | Pricing: Starting at $9-25/user/month | Trial: 30 days free

Categories: Project Management, Workflow, Collaboration

Google Sheets

Cloud Spreadsheet

View | Pricing: FREE (Workspace $6-18/user) | Trial: FREE plan

Categories: Spreadsheet, Collaboration, Simple Data

How simple is Airtable setup?

Complexity: Intermediate

Airtable's implementation begins with 1-2 hour base creation and field configuration for simple use cases like contact tracking. For full deployment with custom CRM and automated workflows, expect 1-2 weeks to design database schema with tables and field types, create custom views (Kanban for deals, Calendar for follow-ups), set up automations for notifications and record updates, configure integrations with Slack, Zapier, or CRM tools, build Interface Designer apps for simplified data entry, train team on database concepts and collaboration features, and establish governance for permissions and data management before scaling usage.

Frequently Asked Questions

How to use Airtable?

Create workspace and base (database), define tables with custom fields (text, numbers, dates, dropdowns), add records manually or import from CSV/spreadsheet, create different views (Kanban for pipeline, Calendar for scheduling), set up automations for notifications and updates, invite team for real-time collaboration.

How much is Airtable?

Airtable offers FREE plan with 1,000 records per base and 5 editors. Team plan at $20/user/month (annual) adds 50,000 records and 25,000 automations. Business plan at $45/user/month includes 125,000 records and advanced admin. Enterprise Scale custom pricing for 500,000+ records.

Why choose Airtable?

Build custom lightweight CRM at FREE-$20/user saving $130+/user vs Salesforce, create exactly the workflow you need with no-code flexibility, visualize data in multiple ways (Kanban, Calendar, Timeline, Gallery), automate repetitive tasks with 25,000 monthly runs, and replace complex spreadsheets with structured, collaborative databases.

How does Airtable work?

Airtable combines spreadsheet interface with database power. Create bases (databases) with tables, define custom fields and relationships, add records, create multiple views (Grid, Kanban, Calendar) for different use cases, set up automations triggered by record changes, and collaborate in real-time with team members.

Is Airtable free?

Yes, Airtable offers FREE plan forever with unlimited bases, 1,000 records per base, 5 editors, and 100 automation runs. Paid Team plan at $20/user/month adds 50,000 records and 25,000 automations for growing teams.

How to learn Airtable?

Use Airtable's help center, quick start guides, video tutorials on views and automations, CRM template documentation, database design best practices, and community forum for custom workflow examples and troubleshooting.

What are Airtable alternatives?

Alternatives include Notion ($0-15/user all-in-one workspace), Monday.com ($8-16/user work OS), Coda ($0-12/user collaborative workspace), Smartsheet ($9-25/user enterprise work management), and Google Sheets (FREE cloud spreadsheet) for simpler needs.

What are Airtable reviews?

Airtable is rated 4.6/5 on G2, praised for flexibility, no-code interface, and custom workflow capabilities, though some users note steeper learning curve than spreadsheets and record limits on lower tiers. Used by startups and SMBs for custom CRM and operations.

Does Airtable have an API?

Yes, Airtable offers comprehensive REST API with endpoints for creating, reading, updating, and deleting records, plus webhooks for real-time notifications. Full documentation and libraries for JavaScript, Python, Ruby available.

Does Airtable have a trial or a demo?

Airtable provides FREE plan forever with full feature access (1,000 records per base, 5 editors). Team plan offers trial to test 50,000 records and advanced features before committing to annual billing.

How does Airtable help?

  • Build custom lightweight CRM at FREE-$20/user saving $130+/user vs Salesforce
  • Create exactly the workflow you need with no-code database flexibility
  • Visualize data in multiple ways: Grid, Kanban, Calendar, Timeline, Gallery, Gantt
  • Automate repetitive tasks with 25,000 monthly runs on Team plan
  • Collaborate in real-time with comments, @mentions, and role-based permissions
  • Replace complex spreadsheets with structured, relational databases

Pricing Summary

From: FREE (Team at $20/user/month) Trial: FREE plan forever

Who is Airtable for?

  • Startups
  • SMBs
  • Mid-Market

Is Airtable easy to use?

Complexity: Intermediate

  • Notion - All-in-one workspace
  • Monday.com - Work operating system
  • Coda - Collaborative workspace
  • Smartsheet - Enterprise work management
  • Google Sheets - Cloud spreadsheet

Sources:

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